Platform support
Contact Lumah HQ.
Use this page for Lumah HQ product support, billing, workspace setup, or Partner HQ plan enquiries. If you need bookkeeping or tax advice, contact your accountant or adviser directly.
Lumah HQ team
Australian product support
Partner HQ plan questions go to the Lumah HQ platform team.
Bookkeeping or tax advice should stay with your accountant or adviser.
Do not send sensitive identity documents by email unless we ask for them.
Direct email
support@lumahq.com.auPartner HQ plan enquiries
For practice-level access, workpaper tools, report packs, and client workspace setup.
Contact Lumah HQProduct support
For workspace setup, invitations, documents, invoices, reports, or account access questions.
Email supportBilling and account help
For plan changes, billing questions, cancellation support, and general account admin.
Ask about billingNew to Lumah HQ?